Privacy Policy

1. Introduction

Above Sports Group ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy describes how we collect, use, and protect your personal data when you use our platform.

2. Data We Collect

We collect the following types of personal data:

• Name, email address, and contact information
• Profile information (age, height, weight, position)
• Training and match statistics
• Development notes and goals
• Wellbeing and health data
• Usage data and technical information

3. How We Use Your Data

We use your personal data to:

• Provide and improve our platform
• Manage your account and communicate with you
• Enable training and development tracking
• Generate statistics and analytics for coaches and players
• Ensure platform security

4. Data Sharing

We share your personal data with:

• Coaches and team managers within your organization (according to role-based access)
• Service providers who help us operate the platform
• Authorities when required by law

We never sell your personal data to third parties.

5. Storage and Security

Your data is securely stored within the EU/EEA. We use industry-standard security measures including encryption, access controls, and regular security audits.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

7. The AI Assistant

When you use the AI assistant we store your question as text, the AI answer, and usage metadata (time, topic category, token usage, cost, and response time).

• Voice audio is never stored — only the transcript of your question.
• Questions are processed pseudonymized by our AI provider (OpenAI) acting as data processor; names and contact details are never sent.
• Retention: question and answer text is automatically anonymized after 12 months, leaving only anonymous usage statistics.
• You can view your full history at any time in "AI assistant log" and delete individual entries or the entire log.
• Coaches can never access a player’s assistant log, and vice versa.

8. Contact

For questions about this privacy policy, contact us at: support@abovesports.group